This Privacy Policy describes how Nuvexa Dental Pro ("we," "us," or "our") collects, uses, and shares information in connection with your use of the Dental Management Application (the "Nuvexa Dental Pro").
Please remember to read all specific information.
1. Information We Collect
We collect information necessary to provide and manage our dental practice services, including patient records, appointment scheduling, and billing.
1.1. Personal Data (Patient and User Information)
The Application collects Personal Data that you provide directly to us or that is entered by authorized staff. This may include:
Identification Data: Name, address, phone number, email address, date of birth, and patient ID.
Health Data (Sensitive): Medical history, dental records (e.g., examination notes, X-rays, procedure details), treatment plans, and appointment history.
Financial Data: Insurance information, billing history, payment methods (though actual payment processing may be handled by third parties).
Staff/User Credentials: Staff names, roles, and login credentials used to access the Application.
1.2. Usage Data
When you access the Application, we may automatically collect certain technical information. Since your application uses PHP, MySQL, jQuery, and AJAX, this data helps us maintain security and performance:
Log Data: Server log files may include IP addresses, browser type, referring/exit pages, and timestamps of access.
Cookies: The Application may use session-based cookies and local storage for authentication, security, and tracking user sessions (e.g., remembering a logged-in state).
Access Records: Records of when specific patient data was accessed or modified by staff members for audit purposes.
2. How We Use Your Information
The information we collect is used primarily to operate the dental practice and provide services to our patients. Specific uses include:
Patient Care: Managing patient health records, supporting diagnosis, and tracking treatment progress.
Appointment Management: Scheduling, confirming, and sending reminders for appointments.
Billing and Claims: Processing payments, generating invoices, and sending live sms.
Communication: Responding to inquiries and providing important operational notices.
Security and Auditing: Monitoring the system for unauthorized access and ensuring data integrity.
Improvement: Analyzing aggregated, anonymized usage data to improve the Application's performance and features.
3. Data Storage and Security
The security of your Personal Data, particularly sensitive patient information, is critical to us. We implement and maintain industry-standard security measures appropriate to the data collected.
Data Storage: Patient data is stored on secure MySQL databases managed by a secured local server & a HIPAA-compliant cloud provider.
Encryption: Data is secured using encryption both in transit (via SSL/TLS) and at rest (in the database, where feasible and necessary).
Access Controls: Access to the database and the Application interface is strictly limited to authorized personnel using role-based access control, requiring unique credentials and strong passwords.
Disclaimer: While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet, or method of electronic storage is 100% secure. We cannot guarantee its absolute security.
4. Disclosure of Data
We may share your Personal Data in the following situations, and only as required or permitted by law:
For Treatment, Payment, and Healthcare Operations: With third parties necessary to provide healthcare services, process payments (e.g., insurance companies, billing services).
Legal Requirements: To comply with a legal obligation, protect and defend the rights or property of Nuvexa Web Tech, or investigate potential wrongdoing related to the Application.
Service Providers: We may employ third-party companies and individuals to facilitate our Application (e.g., email services, hosting), who are obligated not to disclose or use the information for any other purpose.
5. Your Data Protection Rights
Depending on your jurisdiction (e.g., HIPAA, GDPR, CCPA), you may have the right to:
Access, update, or delete the information we have on you.
Request a copy of your Personal Data.
Object to the processing of your Personal Data.
Withdraw consent where applicable.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.
6. Children's Privacy
The Application is designed for use by authorized staff members to manage patient data, which may include children's health records. Data pertaining to minors is collected and processed under the legal authority of the parent or guardian, in compliance with applicable healthcare laws.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us: